Telecommunications

Lead the expansion in the telecom industry with DX education

Lead the expansion in the telecom industry with DX education

DX Challenges in the Telecom Industry​ ​

How to utilize Elice's DX Solution​

1Elice DX Solution can be utilized in the following ways
Telecom equipment anomaly detection project training using telecom data
Telecom equipment anomaly detection project training using telecom data
Project Based Learning (PBL), which leverages data from telecom infrastructure, allows trainees to work on projects that solve real-world problems by experimenting with different anomaly detection methods for time series data through hands-on programming.
Customer VoC text data analysis training
Customer VoC text data analysis training
This natural language data analysis training course uses text data collected from real customer service centers to help you accurately analyze customer feedback and improve your service based on it.
Train product recommendation algorithms using IPTV viewing history data
Train product recommendation algorithms using IPTV viewing history data
In the age of content overload, algorithms that recommend products based on customer preferences play a crucial role. Trainees can learn about data analysis, machine learning, and more while gaining a deeper understanding of the nature of in-house data by using customer IPTV viewing data to provide personalized services.
Run a company-wide SW empowerment coding challenge
Run a company-wide SW empowerment coding challenge
Through a variety of challenges and team project-based challenge training, we make it fun for employees new to coding to build their software skills.

Explore our ​ use cases & outcomes​

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Discovering new business models through the utilization of customer data
We planned customized service ideas by analyzing customer service usage patterns and thoroughly examined the feasibility of the proposed business initiatives.
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Development of in-house data-driven solutions by employees from liberal arts backgrounds
Developed a solution that maps frequent rental car accident locations by integrating in-house data and external APIs, contributing to the improvement of departmental performance by providing valuable information to customers.
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Successful completion of enterprise-wide DX training for over 2,000 employees
Even employees from liberal arts backgrounds, who were distant from IT or coding, significantly improved their digital capabilities, proving to be valuable assets in practical work.

See other solutions?

Mobility

Designing an AI-based personalized marketing for automobiles with services

#Process Efficiency #PersonalizedMarketing #Battery/CathodeMaterials