Finance industry revolutionizes customer experience with digital transformation
Digital Transformation (DX) is a very important concern in the financial industry. The traditional financial industry, which operated in the traditional way, is now in a new competitive environment with the development of digital technology. The financial industry now needs the ability to plan and implement digital solutions and services that can provide convenience and added value at customer interfaces. Non-development jobs can also gain digital capabilities to streamline operations and improve customers' financial experiences.
DX Challenges in the Telecom Industry
I want to use various financial data to provide customized services to customers and create added value.
Company-wide DX education is needed to automate and streamline repetitive financial tasks.
I want to strengthen the stability of the infrastructure (security, servers, etc.) needed for a successful digital transformation.
I want to check my employees' DX competencies and on-the-job development skills and strengthen them through customized training.