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Payment methods

Overview​

Payment methods differ by organization type. The portal domain tells them apart.

Organization typePayment method management
Elice-integrated (*.elice.io)Self-service card registration in the Elice admin portal
Standalone (*.elice.cloud)Managed directly by the Elice ops team (sales / contract-based)

Elice-integrated organizations (<organization>.elice.io)​

Payment methods are managed in the Elice admin portal on the same domain, not inside the ECI portal.

Where to register​

https://<organization>.elice.io/admin/org/billing/payments/methods

Clicking Payment method management in the left menu of the ECI portal opens the same page in a new tab.

When you need to register​

Without a payment method, creating paid resources and using credits is blocked for VMs, storage, and so on, and the portal shows the following banner:

No payment method registered. You must register a payment method to create resources and use credits.

First-time registration bonus

First-time payment method registration grants you an extra ₩10,000 in credit.

Exceptions: when you can use resources without registering​

If any of the following applies, you can create and operate resources without a payment method:

  • Reserved quota is active — usable during the reservation term without a separate payment method
  • You have credit remaining — free or event credits, etc.

Standalone organizations (portal.elice.cloud / portal.gov.elice.cloud)​

For standalone organizations, Elice manages billing directly. The portal doesn't expose a payment method menu, and usage is aggregated and billed per the sales contract.

For plan changes, billing cycles, and payment method updates, contact the Elice ops team at support@elice.io.

Next steps​