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Telecommunications

Start with digital transformation Expanding the telecom industry

In recent years, the telecommunications industry has been expanding its business beyond wired and wireless to various areas such as AI, subscription services, metaverse platforms, and media content production. To support successful business diversification and expansion, 'digital transformation' is being emphasized as a top priority. How are domestic telecom companies that are serious about digital transformation proceeding with DX education?

Start with digital transformation
Expanding the telecom industry

DX challenges in the telecom industry

  • 1
    We need to ensure enterprise-wide DX capabilities for continued growth and expansion outside of telecom.
  • 2
    You need a game-changing customer experience improvement strategy based on your accumulated customer data.
  • 3
    As a national infrastructure, it is essential to ensure the safety and stability of the telecommunications network.
  • 4
    As 'AI talent acquisition' is one of the key technologies for 6th generation mobile communication (6G), it is necessary to develop in-house AI talent.

The Elice DX solution can be utilized like this

Telecom equipment anomaly detection project training using telecom data
Telecom equipment anomaly detection project training using telecom data
Project Based Learning (PBL), which leverages data from telecom infrastructure, allows trainees to work on projects that solve real-world problems by experimenting with different anomaly detection methods for time series data through hands-on programming.
Customer VoC text data analysis training
Customer VoC text data analysis training
This natural language data analysis training course uses text data collected from real customer service centers to help you accurately analyze customer feedback and improve your service based on it.
Train product recommendation algorithms using IPTV viewing history data
Train product recommendation algorithms using IPTV viewing history data
In the age of content overload, algorithms that recommend products based on customer preferences play a crucial role. Trainees can learn about data analysis, machine learning, and more while gaining a deeper understanding of the nature of in-house data by using customer IPTV viewing data to provide personalized services.
Run a company-wide SW empowerment coding challenge
Run a company-wide SW empowerment coding challenge
Through a variety of challenges and team project-based challenge training, we make it fun for employees new to coding to build their software skills.

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